Yes, Taiwan permits call recording under strict conditions. The Telecommunications Act and Personal Data Protection Act (PDPA) allow recordings if at least one party consents, but interception without notice is prohibited. The 2026 PDPA amendments tighten penalties for unauthorized recordings, imposing fines up to NT$20 million.
Key Regulations for Recording Phone Calls in Taiwan
- One-party consent rule: Recording is legal if you are a participant in the conversation, per Article 27 of the PDPA. Explicit notice to the other party is not mandatory but recommended to avoid disputes.
- Interception prohibition: Unauthorized interception of third-party calls violates Article 316 of the Criminal Code, punishable by up to 5 years imprisonment or fines exceeding NT$1 million.
- Business compliance: Companies must disclose recording policies in privacy notices and obtain prior consent for customer service calls, as enforced by the National Communications Commission (NCC).
Violations trigger investigations by the NCC and the Personal Data Protection Commission (PDPC), with escalating penalties under the 2026 PDPA revisions. Cross-border recordings require additional compliance with international data transfer rules.