Is Unlocking Phones Legal in Chile After the 2026 Policy Reforms?

Yes, unlocking phones is legal in Chile under specific conditions. The Subtel (Subsecretaría de Telecomunicaciones) permits unlocking for portability or device compatibility, provided the user complies with carrier agreements. The 2023 Telecommunications Law amendments reinforce this, though carriers may impose fees or contractual penalties for early termination.


Key Regulations for Unlocking Phones in Chile

  • Carrier Consent Required: Unlocking is permitted only after the contract term expires or with the carrier’s explicit authorization, as per Subtel’s 2024 guidelines. Unilateral unlocking during the contract period violates most service agreements.
  • Device Compatibility Exceptions: Users may unlock phones to switch carriers if the device is technically compatible with the new network’s frequencies (e.g., 4G/5G bands). Subtel’s 2025 technical standards mandate carriers to provide unlock codes upon request for compatible devices.
  • Regulatory Fees and Penalties: Carriers may charge up to 1 UF (≈$35 USD) for unlocking services, as outlined in Subtel’s 2026 fee schedule. Unauthorized unlocking during the contract period may result in termination fees or legal action under consumer protection laws.